Can Anything Replace Google Analytics for Marketing Agencies?

Lynn Carhart

By Lynn Carhart on November 18, 2014

I don’t know of a digital marketing agency or even anyone who is using an analytics program for their website who is not using Google Analytics. It is free, the interface is relatively easy to understand, and the majority of searches in the US are performed via Google so why not trust the source?

Recently a client came to us looking to track visits from a very specific location and it wasn’t possible to do that in Google Analytics. Research revealed that there were other possibilities, but the one we liked the most was Piwik. It is an open source analytics program and the basic service is free. It’s possible to run both programs simultaneously so we thought we’d give it a shot.

Google Analytics and Piwik have many common elements including extensive reporting, customizable date ranges, automatic report generation and a supported mobile app. There are some significant differences, however, which I have mapped out below.

  marketing agency analytics - google marketing agency analytics - piwik
hosting remote – google owns the data on your server or their cloud – you own data
open source no yes
privacy data collected is transferred to third party (Google) data remains on your server or cloud
data lag time 1-2 hours for small site
up to 24 hours for large site
up to the minute
white label option no yes
multiple sites can only view one site per report can view multiple sites in reports
adwords integration automatic must set up tracking
date range comparison can compare data from different date ranges cannot compare date ranges
geographic identification only to city level integrates with geographic identification software (which must be installed separately) to identify down to zip code level

Hosting

Piwik can be hosted on your web server at no charge, or on Piwik’s cloud for a fee.  You own and control the data. Google Analytics is hosted by Google and they have total access to your data.

Server Strain

We found in our test run that the addition of Piwik put enough strain on our web server that it noticeably increased load times. Beefing up our server’s CPU and RAM solved the issue, but this extra expense should be factored into the overall cost of this “free” service.

Open Source

Because Piwik is open source, you have access to the code and can write plug-ins or even modify it. That is not possible with Google Analytics, although plug-ins are available.

Privacy

Recent EU data privacy laws require your site to have a notice and an opt-out provision if the data collected is transferred to a 3rd party, which is the case with Google Analytics. No notice is necessary with Piwik.

Lag Time

Although generally less, Google states that it can take 24 hours for all data to appear in reports. Data is available almost instantly in Piwik.

White Label

Piwik can generate white-labeled reports, including those automatically generated. Google Analytics does not have this feature.

Managing Multiple Sites

For companies with multiple sites, such as a separate e-commerce site, Piwik allows you to view data from all sites at once. Google Analytics does not.

AdWords Integration

Because they are both Google properties, AdWords data is automatically integrated into Analytics. Piwik requires you to set up tracking for AdWords as well as other PPC campaigns.

Date Range

Both programs allow you to set varied date ranges, from a single day to a range. In Google Analytics you can compare your range to the previous period, year or custom date range. This makes comparing trends much easier than in Piwik.

Geographic Identification

With the installation of software such as GeoIP, Piwik can identify location down to the zip code and these users can be filtered for analysis and comparison. Google Analytics does not integrate with this type of software.

After running both programs for a few weeks, I find that I prefer Piwik. The data is easy to understand and reports are easy to generate. The inability to compare date ranges is a major issue, however, so I will not be removing Google Analytics code from our sites any time soon.

Digital marketing, SEO, and analytics can be so confusing it can be overwhelming. Ridge Marketing is a full service advertising agency with extensive web design and marketing experience. Get in touch and we can help.

 


About Ridge Marketing

Ridge Marketing is an agency that specializes in crafting creative digital assets and using websites, search, advertising and email to ensure that the right prospects interact with your brand and become loyal customers.

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